Value and Compassion


Your personal information is important to us. Sydney’s My Funerals understands the importance of privacy and your right to control your personal information. We are dedicated to protecting your privacy at all times and we take this seriously. Unless direct consent is given to us by you or required by law, we will not release any personal details to a third party. This policy statement complies with ‘The Shop Online’ Privacy Act 1988.
MyFunerals only collects your personal information with your knowledge and consent. The information we collect about you when you enquire online (name, address, phone number and email address) is to ensure the accuracy of all processed orders. This information will not be sold, given, rented or traded to another party including other funeral celebrants or directors.

We may gather information so as to accurately calculate funeral or cremation costs. Although sometimes clients may originally request a simple, direct cremation (no service, no frills), we believe it is our duty of care to offer quotes, prices and costings for all available options. Above all, we are able to customise our services to deliver something that’s truly unique. Many NSW and Sydney funerals are run by the Invocare group (Guardian Funerals, Signature Funerals and White Lady Funerals are all owned by this group) who are the biggest group in the country. However as they manage over 250 funeral homes and parlours, it’s impossible for them to be as flexible as a small family-owned company like Funerals By Matthew Charles in Blacktown.

MyFunerals website may contain links to other websites. Please note that MyFunerals is not responsible and does not have control over the conduct of other companies linked to our website including our comprehensive review of crematoria. We advise that you read their privacy policies before providing personal information as their privacy policies may differ from ours.

If you have received an email from us and you DO NOT wish to receive future emails, please email us using our contact form requesting that you be removed from any future marketing emails.

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